Bought tires by mistake, immediately canceled order and they charge me 10% cancel fee shipping included.
Stay away.
Thanks for sharing your feedback. I’m sorry to hear you had a frustrating experience. To clarify, when your cancellation request came in (over 2 hours after you placed the order), the tires had already been pulled, packed, and prepped for shipping. At that point, per our policy, a 10% cancellation fee applies to cover the work that had already been done. We did notify you of this fee before your confirmation to proceed with the cancellation. These fees help us cover costs that we can’t recover once an order reaches that stage.
I found the fitment specialists because they had the best price on the tires I wanted, even after shipping. I contacted the owner as I had never heard of them before and he was fantastic and answered any questions I had. The tires arrived in about 3 days. I'm thrilled I was able to support a new small business.
Bought Kumho V730s, amazing price/got here quick, took like two business days for it to arrive.
Great customer service. Great prices. New company so wasnt really sure about them, but glad i went with them. Rims look great
Wheels arrived in 4 days from the time I purchased them, was impressed with how quickly they arrived. The checkout to pay for the wheels was easy and straightforward. Will definitely buy wheels & tires from them again.
Perfect wheels for my RAV4.I was basically browsing for wheels and stumbled upon Fitment specialists without any knowledge of their existence. I am happy I found them because they were professional, great customer service, prompt response, excellent service overall.
Happy I found these wheels.
Very pleased with this company. Everything arrived on time in good condition and pricing was excellent. Highly recommend using these guys.
Great sales and outstanding shipping. Extremely happy with the wheels
Excellent service fast shipping received wheels in perfect condition will buy again from this company
The Fitment Specialists provided an excellent shopping experience from start to finish. The website was easy to navigate, and I found exactly what I needed quickly by using the vehicle search. The checkout process was smooth and hassle-free. The customer service team was incredibly helpful and responsive through the phone text messaging option, answering all my questions promptly. I was also impressed by the fast shipping and the care that went into packaging the wheels, which ensured they arrived in perfect condition.
Overall, I am very satisfied with my purchase and the service I received from The fitment specialists and I highly recommend them to anyone in need of quality wheels and exceptional customer care. Thank you for a great experience! ____________
Website was simple to navigate, making it easy to search for the correct tires and rims. Getting additional help via the phone text option was easy and quic - more businesses should have this option
I purchased a set of steel rims to use for the winter tires on my Nissan Pathfinder. Delivery was timely and within scheduled ETA, the rims were well packed and the fitment is excellent! Fitment is excellent. Coating looks great. For reliability, this can be only proven through time so expect an update in about 18 months (2 winter seasons).
I ordered a steel rim for a spare and received the wrong size. I ordered a 16x6.5 and got a 16x7.5. I called and they were quick to take responsibility and promised to send a replacement asap, so I will update my review when I see it.
I purchased 4 rims for my Chevy Equinox and delivered to me on time and fast.
Great selection of tires, with super prices and fast delivery. The only place I buy my tires.
Spoke to TFS agent, person on the phone assisted in determining proper fit for my vehicle. Ordered wheels online and they arrived sooner than expected in excellent condition.
Received my new rims and couldn't be happier, look amazing. All arrived faster than expected. I wouldn't hesitate purchasing from this company for my car needs in the future.
Price was right, communication was good; I wasnt available at first delivery attempt but made arrangements for a couple days later with no issues.
Wheels were delivered free and came 3 days earlier than expected. We installed them installed with TPMS for our customer and they look great.
Ordered wheels and tires for my beetle with no issues. Very happy with the quality of my items and how they look. Great customer support via texts and very fast delivery with no issues. Highly recommend this company
One of the few places that had the tire size that I needed. Ordering was easy. The price was reasonable and shipping was absurdly cheap. What's not to like?
Very good service in helping me solve a fitting issue over texts.
It took 2 days for delivery. All 4 rims look great - no dents or scuffs.